Return & Shipping Policy

Click Here to Download Return Form (PDF)

** Return Emaill Address: returns@spiralsalaam.com

Shipping & Handling

Each shirt will be charged for shipping, via USPS parcel post based on the delivery zip code. customers can choose expedited delivery, via USPS during check out for additional fees determined by your zip code. In-stock items ship within 2-3 business days of the order. Out-of-stock items can take up to 8 weeks to fulfill.

Refund Policy

Spiral Salaam will accept returns of new and unused items only. Any shirt which has been worn or washed should not be returned. All claims of damages or errors must be reported to us within 10 days of receipt of the items.

Any non-defective merchandise must be returned with shipping PREPAID. Packages sent freight collect will be refused. There will be a 25% restocking fee charged on all returned merchandise. This 25% fee will be calculated from the original selling price of the merchandise, exclusive of any shipping charges. There is no restocking fee for exchanging a shirt for that of a different size.

Defective Items

Defects include improperly sewn or cut items, severe discolorations, cut or damaged cloth, and gross printing errors which spoil the graphic design. Defects do not include minor variations in printing from one shirt to the next or minor variations in size or base shirt color. Spiral Salaam will replace any defective t-shirt with a t-shirt of the same type and pattern, with Spiral Salaam paying for its shipping to the customer. If a suitable replacement is not available, Spiral Salaam, may offer the customer a full refund.

Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect

This notice applies to all information collected or submitted on the Spiral Salaam website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name, Address, Email Address, Phone number, Credit/Debit Card Information. On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: Name Address Phone Number (etc.)

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please email us at spiral@spiralsalaam.com.

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